Resources
Learn more about the products you know and love or, if you’re new to medical equipment, discover how our technology is redefining care.
Sleep & Respiratory
Your questions answered
faq
How do I begin the process of getting a CPAP machine from Eastern MedTech?
To get started, you can contact Eastern MedTech directly or have your healthcare provider send a prescription. We will guide you through the process of selecting the right CPAP equipment, ensuring it meets your specific needs.
What types of CPAP machines does Eastern MedTech offer?
Eastern MedTech offers a range of CPAP machines including CPAP, APAP, and BiPAP models. Our team will help you choose the best option based on your sleep apnea diagnosis and lifestyle.
How does Eastern MedTech handle insurance coverage for CPAP machines?
We work with most major insurance providers, including Medicare. Our team can verify your insurance coverage and handle the necessary paperwork to ensure you receive the benefits you’re entitled to. We will educate you on your insurance plan and the costs related to the machine prior to delivery.
What support does Eastern MedTech provide after I receive my CPAP machine?
Eastern MedTech offers ongoing support, including education on using your CPAP machine effectively, troubleshooting assistance, and regular follow-ups to monitor your progress.
How can I order replacement CPAP supplies from Eastern MedTech?
You can easily order replacement supplies such as masks, hoses, and filters through our website, by phone, or by visiting one of our locations. We ensure quick delivery to minimize interruptions in your therapy.
How can I reach customer support at Eastern MedTech if I have questions or issues with my products?
You can reach Eastern MedTech’s customer support team via phone, email, or through our website. Our knowledgeable staff is available to assist with any questions, concerns, or technical issues you may have.
Diabetic Care
Eastern MedTech specializes in empowering individuals with diabetes through advanced CGM technology. Explore our selection of devices from Abbott Libre and Dexcom to various other brands, designed for precise and proactive glucose monitoring.
Your questions answered
faq
Can I receive training on how to use a CGM device from Eastern MedTech?
Yes, Eastern MedTech provides comprehensive training on using CGM devices. We ensure you understand how to insert the sensor, interpret glucose readings, and utilize the device to manage your diabetes effectively.
How does Eastern MedTech handle insurance billing for CGM devices?
We handle all aspects of insurance billing for CGM devices, including verifying coverage, submitting claims, and working with insurers to maximize your benefits.
How can I reach customer support at Eastern MedTech if I have questions or issues with my products?
You can reach Eastern MedTech’s customer support team via phone, email, or through our website. Our knowledgeable staff is available to assist with any questions, concerns, or technical issues you may have.
Maternity Care
Discover essential maternity products designed to support new mothers every step of the way. From insurance-covered breast pumps to convenient accessories, we’re here to make your journey into motherhood easier.
Your questions answered
faq
How can I order a breast pump from Eastern MedTech?
You can order a breast pump from Eastern MedTech through our website or by contacting our customer service team for assistance.
Does Eastern MedTech offer guidance on choosing the right breast pump for my needs?
Yes, Eastern MedTech provides personalized guidance to help you select the best breast pump model based on your lifestyle and breastfeeding goals.
What maternity products and accessories does Eastern MedTech provide?
Eastern MedTech offers a range of maternity products, including breast pumps, milk storage solutions, nursing pillows, and other breastfeeding accessories.
Can I get support from Eastern MedTech for using my breast pump effectively?
Yes, we offer comprehensive support and resources to assist you in using your breast pump effectively for successful breastfeeding.
How do I navigate insurance coverage for maternity care products from Eastern MedTech?
Our billing department can help you navigate insurance coverage options for maternity care products. Contact us for assistance with verification and billing.
What are the benefits of using a hospital-grade breast pump?
Hospital-grade breast pumps are designed for efficient milk expression and maintaining milk supply, making them ideal for mothers returning to work or needing to build a milk stash.
How should I clean and maintain my breast pump from Eastern MedTech?
Proper cleaning and maintenance instructions for your breast pump are included in the product manual. Our team can also provide guidance on best practices.
Does Eastern MedTech provide accessories like milk storage bags and nursing pillows?
Yes, we offer a variety of accessories including milk storage bags, nursing pillows, and other essentials to support your breastfeeding journey.
Can I return or exchange maternity care products purchased from Eastern MedTech?
Our return and exchange policies for maternity care products vary. Please review our policies or contact customer service for specific details regarding returns and exchanges.
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