Operations

At Eastern MedTech, our mission has always been to deliver exceptional healthcare experiences through innovative solutions and unparalleled customer service. We are excited to announce our strategic partnership with Avetis Solutions, a leading provider of Medical Billing & RCM services as well as IT solutions. This collaboration marks a significant milestone in our journey towards achieving our goal of zero defect patient engagement and billing. A Partnership for Continuous Improvement To ensure we consistently meet and exceed our patients’ expectations, we have enlisted Avetis Solutions to manage and implement a Total Continuous Quality Improvement Plan. This ambitious plan is designed to foster a growth mindset culture within Eastern MedTech, emphasizing constant improvement and continuous iterations of our processes. By working closely with Avetis Solutions, we aim to create an environment where innovation and excellence thrive, driving better outcomes for our patients. Enhancing Technology and Processes One of the core components of this partnership is the implementation of cutting-edge technology and refined processes. Avetis Solutions will spearhead the integration of advanced systems that streamline our operations, ensuring seamless patient interactions and efficient billing practices. This technological upgrade will not only enhance our internal workflows but also provide our patients with a more transparent and hassle-free experience. Building a Culture of Growth At Eastern MedTech, we believe that our employees are our greatest asset. Avetis Solutions will lead initiatives aimed at fostering employee growth and development, ensuring that our team is well-equipped to meet the evolving needs of our patients. By promoting a culture of continuous learning and improvement, we aim to empower our employees to deliver the highest standard of service and care. Setting Clear Expectations Clear communication is the cornerstone of a positive patient experience. Through this partnership, we will implement processes that set upfront and transparent expectations for our patients from the very beginning. By providing clear guidelines and information, we aim to eliminate any uncertainties and build trust with our patients, ensuring they feel supported and informed throughout their journey with us. The Benefits of the Partnership The collaboration between Eastern MedTech and Avetis Solutions brings numerous benefits to our organization and, most importantly, to our patients: Looking Ahead We are thrilled about the potential of this partnership with Avetis Solutions and the positive impact it will have on Eastern MedTech. As we embark on this journey of continuous improvement, we remain committed to our vision of creating a better experience for our patients in their daily living. With Avetis Solutions by our side, we are confident that we can achieve our goal of zero defect patient engagement and billing, setting a new standard for excellence in the healthcare industry. Stay tuned for more updates as we continue to innovate and enhance our services to better serve you, our valued patients.